POLICIES

DELIVERY TIMES (SHIPPING)

*Our shipping times are 2 to 4 business days.

EXCHANGES AND RETURNS

*You have 5 business days to return your product if it arrived damaged.

PRIVACY POLICY

CIGACLEAN values its users and is committed to safeguarding their confidentiality. In fulfilling this commitment, CIGACLEAN has developed this "Privacy Statement," which describes CIGACLEAN's policies and practices regarding the collection and disclosure of personal information on its website.

Your personal data will be used for tracking, updating, and confirming contracted products and services; for promotional and contracting purposes; for financial and credit purposes; to fulfill contracted obligations; to evaluate service quality; and to conduct research on consumer habits and preferences.

The personal data we collect from you, for the purposes described in this privacy notice, is collected personally when you provide it to us directly; through our website when you enter your information or use our online services, or when you provide it by phone at our call center. The personal data we collect directly when you provide it to us through various means, such as when you provide it to participate in promotions, offers, or when you purchase a product or service from us. The data we collect directly and online are as follows: First and last name, gender (male or female), date of birth, telephone number, email address, and physical address. Since the law allows other sources of information, such as telephone, service, and employment directories, the data we may obtain through these means are your first and last name, telephone number, email address, and physical address.

You may unsubscribe from receiving promotions, offers, and services by phone, email, and postal mail by sending a letter written in Spanish stating your request and providing the necessary information, such as your full name (first name(s) and last name(s).